Privacy

We value your privacy and are committed to protecting your personal information.

Information we collect

We may collect personal information when you use our website, including:

  • Contact form: Your name, email address, and any other details you choose to provide.

  • Intake form (via Google Forms): This may include sensitive information you choose to share, such as health, wellbeing, or other personal details relevant to your enquiry.

  • Technical information: General website analytics such as IP address, browser type, and pages visited (collected automatically).

Why we collect your information

We collect and use your information to:

  • Respond to your enquiries and provide services you request.

  • Process and manage intake information where relevant.

  • Improve our website and services.


How we store and protect your information

  • Information you provide via our website form is stored securely on our web hosting platform and email system.

  • Intake information submitted through Google Forms is stored on Google’s secure servers. We recommend reviewing Google’s Privacy Policy for details.

  • We take reasonable steps to protect your information

Disclosure of your information

We will not sell or rent your personal information. We may disclose your information:

  • To trusted service providers (e.g., Google) who help us operate our website and forms.

  • Where required by law, court order, or government authority.


Sensitive information

If you provide sensitive information (such as health information), we will only use it for the purpose you provided it, or as otherwise permitted under the Privacy Act.


Access and correction

You can request a copy of the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date, by contacting us

Cookies and analytics

Our website may use cookies and third-party analytics to improve performance and user experience. You can disable cookies in your browser settings, but some features may not work as intended.


Third-party services

Our site includes links and embedded content (e.g., Google Forms). These services are governed by their own privacy policies. We encourage you to review them.


Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.


Contact us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.


Last updated: 29/09/2025

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